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Frequently Asked Questions (FAQ)
General About Collectible Gem
Collectible Gem is a community-driven website built to help trading card enthusiasts enjoy their hobby.
Collectible Gem is built for everyone — from beginners and kids to advanced collectors and investors.
Yes. Collectible Gem is free to use for everyone. We only make money by selling trading cards directly, not by charging hidden fees.
Pricing & Market Data
We gather data from verified platforms such as Market Movers, eBay, Whatnot, and official sources like Topps.com to provide real market insights.
Our price guides are built on verified sales data and kept very accurate by removing outliers and cross-checking multiple sources.
Prices are updated regularly, at least weekly, and we’re integrating APIs to automate and keep the process even more up to date.
Grading Help
No, we don’t grade cards directly. Instead, we serve as a gateway to trusted grading companies, helping you skip long waiting times.
Yes. You can submit your cards through Collectible Gem, and we’ll guide you through the process seamlessly.
We currently support PSA, BGS, SGC, and AGS, and are working on collaborations with other reputable grading companies.
Yes. We provide resources and tips for pre-grading, card preparation, and cleaning to improve your submission success.
Collection Tools
Our Collection Manager previews all supported grading companies and walks you through forms that mirror the grading company’s process — making submission faster and easier.
Yes. You can track purchases from our site, cards you’ve submitted for grading, and both raw and slabbed cards.
By default, your collection is private. You’ll have the option to make it public if you’d like to showcase your cards.
Community
Join us on Instagram (@collectiblegem), TikTok (@collectiblegems), or hop into our active Discord server.
Yes — but only for authorized and verified sellers to keep the space safe.
We verify every seller and, in many cases, act as an escrow service to ensure safe and fair transactions.
Trust & Credibility
Collectible Gem is a registered public business with verifiable information online. We also welcome requests for vouchers and references from our community.
No. We’re independent and not owned or operated by PSA, Topps, or Panini. However, we’ve had industry professionals — including employees from Topps and Panini — recognize and connect with us.
Collectible Gem is founded and operated by Benjamin Madison, a passionate collector dedicated to building a safer and more transparent hobby.
Future Features
We’re working on exciting new tools, including:
Forums for collectors to connect seamlessly
Member groups and chat functionality
Expanded grading wizards
Price alerts
Deeper set checklists
Absolutely! Every great business starts with an idea, and we welcome yours. Share your feedback with us anytime.
Contact & Support
You can reach us directly at mail@collectiblegem.com, call us at +1 (970) 900-0895, or use our Contact Form.
Yes! We’re actively building partnerships and welcome collaborations with shops, breakers, and creators who share our vision.